Once the responses from the InfoQuest® Employee Satisfaction and Opinion Survey are assembled and reported, BSI puts that Knowledge in Motion by developing and implementing workplace strategies that are aimed at significantly reducing your company’s costly employee turnover.
InfoQuest®
Employee Assessment
Employee turnover can be very expensive. Not only should the direct and obvious be considered when assessing costs related to employee turnover, but also the indirect. In order to accurately evaluate the true costs of employee turnover, all applicable expenditures and losses must be considered, including costs related to recruiting, interviewing, testing, administrative functions, employee training, any attributable loss in customers, production or service delays, and much more. When adding these up, the cost to retain a good employee is usually significantly less than that of replacing one.
Numerous studies have concluded that, for the most part, excessive employee turnover is the result of people liking what they do, but not where they do it.
In order to effectively reduce turnover, you must first obtain a very clear and in-depth understanding, from the employees’ point of view, of the reasons for dissatisfaction in the workplace. Since employees are typically hesitant to relay such information to their employers, the task of uncovering these core reasons can be extremely challenging and difficult.
As part of its complete line of Business Enhancement and Optimization services, Business Synergetics International offers the ultimate solution for companies looking to obtain honest employee feedback. Based on the same process that has made InfoQuest® Business Process Review surveys known worldwide, BSI offers the InfoQuest® Employee Satisfaction and Opinion Survey.
This unique and proprietary employee survey program is highly effective at getting employees to open up and express their true likes and dislikes regarding the workplace. Both positive and negative perceptions and opinions about the workplace are uncovered from the employees’ point of view – perceptions and opinions that in many cases you may not have been aware of or placed importance on.
The InfoQuest® Employee Satisfaction and Opinion Survey utilizes a unique form of survey delivery called the ConSensorSM survey box. Because the ConSensorSM Survey box is three dimensional, simple and non-intrusive, employees typically enjoy participating and are more likely to provide honest answers compared to standard paper-based or online survey programs. The InfoQuest® Employee Satisfaction and Opinion Survey has an amazing average employee participation and response rate of 95%! This is far better than most other types of employee survey programs offered today.
As the premiere solution for employee assessment, the InfoQuest® Employee Satisfaction and Opinion Survey program offers numerous other advantages…
• Employee Surveys can be self-administered by you, significantly reducing cost and leaving you in control of the process.
• BSI simplifies the process by preparing the surveys, delivering them to you along with user guidelines, then ensuring that the completed surveys are received back from you when you are ready.
• Average turnaround time on employee surveys from your receipt of surveys to the delivery of reports can be as little as three weeks, or less.
• All surveys are fully customized for every client and can include requirements for open ended written responses as needed.
• Responses can be segmented by location, by hourly versus salary, by department, even by shift. Just tell us what you need.
• Standard program reporting is thorough and simplified for easy review and understanding.
• The ProfitMaxSM Strategic Profile is offered as a reporting option. This comprehensive report identifies and prioritizes the key drivers of Overall Employee Satisfaction.
• The process is completely anonymous, giving employees the comfort and freedom to tell you what they really think.
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“I confess that when I first heard about InfoQuest and what it could do, I was skeptical as to whether it could work. I am skeptical no longer. You made a believer out of me and I thank you for it.”
– B. Friedman, American Express Tax and Business Services
BUSINESS SYNERGETICS
INTERNATIONAL
